Refund policy

Like any other business, an immense amount of time and effort is put into all products from our shop, big and small. With this being said, since the vast majority of our products are customized to best fit the needs of the customer, returns, exchanges and refund are not allowed. If there is an issue with shipping, it should be handled between the carrier and the customer. All orders from our company include extra precautions to insure the product will get to the consumer in the same condition that it left our shop, however we know that is not always the case. If you feel the need, feel free to contact me if there are any issues and I will do my best to come to the best conflict resolution for everyone.